A bit of a post-mortem if you’re interested: Thanks to hardtailstar from: Thanks to derykfoote from: We’re currently monitoring this, so if any of your users have trouble getting logged in, it would be very helpful if you could provide us with some test credentials so we can investigate further. And ta for the number! By tmcd35 in forum Educational Software.
And now the whole site is down again, despite what their status page says. My mood has not been improved by the total lack of phone numbers on their site. The main fix that has been given to us so far is to clear our temporary internet files, which does not solve the issue. All other website are working fine. So when they go to use their SSO credentials, SMHW goes “ah, you’re a brand new user” and asks them to set a password before it finally lets them in. By nikaso in forum Virtual Learning Platforms.
Last edited 13th September at And now the whole site is down again, despite what their status page says.
A bit of a post-mortem if you’re interested: Results 1 to 3 of 3. Trying different browsers makes no difference and no block notifications are appearing in homewrk firewall logs with regards to accessing the site. Thanks to Quatermass from: Whenever a user signs in to Show My Homework, their browser is assigned a unique session token that is used to identify them.
We offer our sincere apologies for the trouble caused. After ringing them yesterday afternoon still waiting for a call back though The time now is By tmcd35 in forum Educational Software. Confirmation email from them below; “Thank you for you call just now.
Issues with Show My Homework. Thank you for your patience while we worked to get this fixed.
Issues with Show My Homework
By tmcd35 in forum Educational Software. Thanks to hardtailstar from: Please feel free to reach out if you have any questions or concerns!
In the meantime, if cbdc anything else we can help with, please let me know. As we discussed, we have had a homeworo reports from users who’ve experienced intermittent issues with Active Directory Single Sign On.
But that would mean their support responding, of course All other website are working fine. Show My Homework, Alternatives? I don’t suppose you had a phone number by any chance? Quatermass the phone number is on this page https: The time now is We’re always working to improve our quality assurance processes and the pace at which we’re able to identify and resolve issues like these when they do occur.
Over the past couple of days students and teachers have not been able to log onto the Show My Homewoek site both at home and on the school site and are either presented with just a blank page or a Show My Homework error page Something has gone wrong Results 1 to 9 of 9.
I googled ‘show my homework phone number’ and it was about the third or fourth link. Originally Posted by Quatermass.
Show My Homework: Easy online homework management
The problem causing users to see blank pages when accessing our site has now been resolved. Is anyone else having this issue or is it just specific to our sub-domain on their site?
And ta for the number! Cbec currently monitoring this, so if any of your users have trouble getting logged in, it would be very helpful if you could provide us with some test credentials so we can investigate further. The main fix that has been given to us so far is to clear our temporary internet files, which does not solve the issue.
Thanks to jbunoomally from: Last edited 12th September at